Only Fresh GTA accounts are delivered instantly. Every other order is completed manually by our team, so after paying you will need to claim it in our Discord. See the next question for how.
After your payment goes through: 1. Join our official Hydra Discord. 2. Verify in the verification channel. 3. Go to the purchases channel and open a purchase ticket. 4. Enter your order ID and the email you used at checkout. Our team will then complete your order right in the ticket.
For some orders, yes. A few of our services require logging into your account to complete them, and we only do so to fulfill your order. Each product's description states whether login is required for that item, so please check it before ordering.
Join our Discord and open a questions ticket. A staff member will help you out as soon as possible.
Bans are uncommon with the methods we use, since we steer clear of high-risk ones. That said, no game modification is ever fully risk-free, and whether an account is actioned is ultimately outside our control. Because all sales are final, we do not offer refunds if an account is banned, suspended, or reset. Please see our Terms of Service and Refund Policy for more.